Podcast

The Outdoor Outlook Podcast

What’s really shaping the future of landscaping? Tune in as industry pros spill insights, real talk, and must-know trends — all in under 10 minutes.

Featured

Discover the Latest Featured Episode

Episode 4

How do you align sales and operations during onboarding to meet customer expectations and boost retention?

Jon King emphasizes aligning sales and operations early by jointly qualifying leads and attending site walks, ensuring delivery matches expectations and boosts retention.

About The Outdoor Outlook Podcast

Dive into the evolving world of outdoor services with The Outdoor Outlook Podcast. Join industry experts as they discuss the latest trends, cost-saving strategies, and the benefits of technological advancements in the landscaping and field services industries. Whether you're a seasoned professional or new to the field, this podcast equips you with the knowledge to thrive in the dynamic landscape industry.

Catch Up on Past Episodes

Episode 1

Communication

Steve Brahney

2m 3s

How has customer communication evolved in the outdoor services industry?

Steve Brahney from Fix Asphalt shares that customer communication has shifted to constant engagement via text, email, and calls—making responsiveness as critical as service quality.

Episode 2

Sales & Operations

Steve Brahney

5m 36s

What key elements ensure onboarding boosts customer retention and aligns sales with operations?

Steve Brahney highlights that clear work orders with photos and descriptions, along with swift issue resolution, are key to aligning teams and boosting customer retention during onboarding.

Episode 3

Leadership

Robert Clinkenbeard

3m 17s

How can landscaping leaders align immediate priorities with their strategic vision for 2025?

Robert Clinkenbeard, CEO of Wilson 360, advises leaders to stay focused on finishing the current year strong, tracking revenue and profits while equipping teams to align with long-term goals.

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Built with love for professionals in the field services and construction industry.